First contact, 24/7.
Your branded intake bot responds through web, WhatsApp or SMS, conducts screening and urgency triage, and routes the result to your team.
White-label recovery infrastructure · Built in South Africa
Recovery does not end after treatment.
Treatment has a discharge date. Recovery does not. Sobriety Journey gives your centre one branded digital journey from 24/7 first contact to active treatment, structured aftercare and long-term recovery.
Independent by design. Sobriety Journey is independently operated and built to serve treatment centres and recovery organisations across South Africa — not one facility or network.
Built for SA recoveryLocal workflows, not imported assumptions
POPIA firstPrivacy designed into the architecture
Reporting alignedDSD 30/60/90 + SACENDU export
One configurable platformYour colours, logo, name and programme
Your 24/7 intake botYour bot, your protocols, your voice
The real journey
From first crisis contact to long-term recovery.
Sobriety Journey follows the person before treatment, during treatment and after discharge. The platform changes with the stage; the record stays connected.
Active recovery at your centre.
Assessments, appointments, groups, check-ins and the clinical record sit alongside bed, workload and operational workflows.
The gap after discharge becomes visible.
Daily check-ins, craving patterns, appointments, milestones, peer circles and crisis tools keep structured aftercare connected to the clinical team.
Personal journeyPerson
Consented clinical viewClinician
Operations + outcomesCentre
Anonymised aggregatesNetwork
Your 24/7 intake bot
Not "our bot" on your website. Your bot.
Your centre chooses the name, identity and experience. Call it Grace, Alex or anything that fits your brand. The bot follows your configured pathways and becomes your digital first contact when your team is unavailable.
Your name and brandLogo, colours, bot name and centre identity.
Your intake pathwayAUDIT-C, urgency, contact details and configured routing.
Your team receives the resultScreening and urgency information flows directly into your centre workflow.
Your recovery programme continues the journeyThe person can receive an invitation into your branded recovery experience.
When someone reaches out at 2 AM, your digital front door is still open.
Six connected roles and stages
One platform, shaped around who is using it now.
The experience changes by role and stage. Your branding remains consistent across the journey.
01
Person in need
Your branded first contact.
24/7 intake through web, WhatsApp and SMS pathways, with AUDIT-C, urgency assessment, contact capture and nearest-centre or configured routing. The first experience carries your centre's name, colours and voice.
White-label botAUDIT-CUrgency routingCentre handoff
02
Person in treatment
Digital continuity inside treatment.
Appointments, clinical assessments, daily signals, groups and programme content sit in the same branded experience the person first encountered. PHQ-9, GAD-7, AUDIT/AUDIT-C and DUDIT supported.
AssessmentsAppointmentsGroupsYour programme
03
Person in recovery
Aftercare that does not disappear at discharge.
Daily mood, craving, sleep and stress check-ins; craving logs with AI pattern insight; private journal clinicians cannot see; crisis control, milestones, peer circles and PWA support.
Daily check-insPrivate journalPeer circlesPWA
04
Clinician
See risk between sessions.
A risk-sorted caseload highlights missed check-ins, high distress and escalating cravings. Review AI-prepared briefs, manage groups, use consented messaging and complete 30/60/90-day follow-up.
Risk alertsAI brief30/60/90Re-admission continuity
05
Centre admin
Your service, visible in one operational layer.
Live bed board, 30-day discharge calendar, waiting lists with stale-contact alerts, QA and outcomes, therapist workload, CSV/XLSX import, and funding tracking.
Bed boardWaiting listWorkloadFunding tracking
06
Network / umbrella
System intelligence without exposing the person.
Provincial trends, member performance, DSD 9-KPI quarterly submission, SACENDU export, prevention tracking and customisable board reports.
No PIIDSD 9-KPISACENDUBoard reporting
One connected timeline
Five stages. No digital hand-off cliff.
- 01
First contact
Your intake bot receives the first request for help, 24/7.
- 02
Assessment
Screening, urgency and referral information reaches your team.
- 03
Admission
The same person record continues into your treatment workflow.
- 04
Discharge
Aftercare appointments and daily recovery signals continue beyond the gate.
- 05
Long-term recovery
Your branded recovery environment can remain available over time.
The aftercare gap
Treatment has structure. Discharge removes much of it.
The weeks and months after treatment can mean fewer touchpoints, less routine and less visibility. Sobriety Journey creates a practical bridge: the person keeps recovery tools, the clinician can see consented signals between sessions, and the centre can follow outcomes over time.
Shaped with clinicians and centre teams, not only with software assumptions.
BETWEEN SESSIONS7-day view
Mood stabilitysteady
Craving trendrising
Check-ins6 / 7
Sleep average6.4h
A clinician sees consented signals — not the person's private journal.
Built for South Africa
Local recovery reality. Not US SaaS with a new flag.
Designed around South African treatment, aftercare, reporting and privacy needs. Independently operated so centres can use the platform under their own identity.
White-label by centre
Your app can use your logo, colours, programme name and intake bot identity.
DSD aligned
30/60/90 follow-up, subsidy tracking and 9-KPI reporting support.
SACENDU aligned
Structured export pathways for treatment reporting.
Helpline-aware
Bed availability can support routing from first contact toward services.
Data architecture
Each layer sees what it needs. Nothing more.
Tenant isolation, database row-level security and progressive aggregation keep personal data inside appropriate boundaries.
Layer
What it can see
What it does not receive
PersonPersonal experience
Own recovery tools, assessments, appointments, journal and programme content.
Other people's records or centre-wide data.
ClinicianConsented clinical view
Clinical signals, risk alerts, assessments, sessions, groups and follow-up.
Private journal content; unrelated tenant data.
CentreOperations + outcomes
Beds, waiting lists, workload, funding, QA and centre-level outcomes.
Other centres' tenant records.
NetworkAnonymised aggregates
Counts, trends, member performance and reporting aggregates.
No personally identifiable information.
Database RLSTenant isolationLogged queriesTimestamped exportsData exportable on requestAI on anonymised data
AI governance
AI assists. Clinicians decide.
AI never makes clinical decisions. Therapists always do.
Sobriety Journey uses AI where software can reduce repetitive work or surface patterns — not as a substitute for a qualified clinician.
Structured tools can be scored and prepared for clinician review.
Recovery signals can surface trends such as escalating cravings.
Short educational content operates within configured escalation boundaries.
Urgent responses can route toward configured human or emergency support paths.
Pricing
Clear, scalable pricing. Built for South Africa.
Choose the package that fits your centre's scope and scale, from first contact to full digital infrastructure. Volume discounts apply for multi-centre deployments.
Starter
Centre foundation
R1,500/ month base licence
- Branded centre environment
- Core person + clinician workflows
- Centre configuration
- Base reporting
Professional
Full centre journey
R2,350/ month base licence
- White-label app experience
- Customisable 24/7 intake bot
- Clinical + centre operations
- Structured aftercare workflows
Enterprise
Multi-centre / network
R3,500/ month base licence
- Multi-centre configuration
- Network / umbrella reporting
- DSD + SACENDU aligned exports
- Board and aggregate reporting
Premium add-ons
Enhance your package with specialised capabilities.
DSD Compliance Reporting
R1,200
Automated 30/60/90 reporting and subsidy tracking integration.
SACENDU Integration
R800
Structured treatment reporting export pathways.
Advanced Analytics
R1,500
Deep outcome analysis, risk dashboards and predictive insights.
White-Label Customization
R2,000
Extended UI customization, branded assets and custom integrations.
Dedicated Support
R1,800
Priority support channel, training sessions and implementation guidance.
Grace Bot Advanced
R2,500
Custom intake flows, multi-language support and advanced routing.
All packages include core platform features. Multi-centre and network deployments receive volume discounts. Contact us for custom enterprise arrangements.
See it under your own brand
Request a demo. Bring your centre identity.
We can show the person journey, clinician view, centre operations, intake bot customisation and network reporting in one session.
- Your logo, colours and programme identity
- Your intake bot naming and first-contact flow
- Person, clinician and centre experiences
- Network reporting and governance boundaries
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Contact & support
Built for SA. Supported in SA.
For product, onboarding and implementation questions, contact the Sobriety Journey team directly.
WhatsApp+27 72 870 3487Product and demo enquiries →Emailhello@sobrietyjourney.orgImplementation and commercial enquiries →
Urgent safety: Sobriety Journey is not an emergency service. If someone is in immediate danger, contact local emergency services or an appropriate crisis service.